Clickatell
Clickatell is a enterprise messaging and chat commerce software for customer engagement and payments.
Clickatell operates in the MarTech Vendor segment.
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Distinction
Clickatell is not an advertising platform or consumer messaging app. It is a B2B enterprise messaging and chat commerce software provider focused on business communications, automation and transactions.
- Founded
- 2000
- Headquarters
- Unknown
- Core Segment
- MarTech Vendor
- Company Size
- 50–200
- Official Links
- Website
- Verified
- 2026-04-22
Key insights about Clickatell
Clickatell: About
Clickatell operates a B2B software platform model built around communications infrastructure and workflow software. It provides messaging connectivity, automation tooling and transactional commerce capabilities through proprietary cloud products sold to businesses. Value is created by helping enterprises run customer service, engagement and commerce flows inside messaging channels rather than separate web or contact-centre systems.
Products & Services in Categories
Verified structural categorizations from the graph
Clickatell: Market Position
Clickatell is a private B2B software company that provides a cloud platform for enterprise messaging, conversational automation and chat-based commerce. Its products allow businesses to communicate with customers across channels such as SMS and WhatsApp, automate interactions with chatbots and live-agent handover, and complete transactions through in-chat payment and checkout flows.
The company makes money through a mix of usage-based messaging fees and enterprise software contracts. Its customers are primarily enterprises, retailers, contact centres, developers and customer experience teams that need high-volume messaging infrastructure, workflow automation and transactional capabilities inside chat channels. Relative to pure messaging API vendors, Clickatell positions itself around end-to-end customer journeys from engagement through to payment.
Clickatell: Frequently Asked Questions
What is Clickatell?
Clickatell is a B2B cloud software company that provides enterprise messaging, conversational automation and in-chat payment tools.
Who uses Clickatell?
Its users are businesses such as enterprises, retailers, contact centres, developers and customer experience teams that need messaging and chat commerce workflows.
How does Clickatell make money?
It earns revenue from usage-based messaging fees, enterprise software contracts, platform add-ons, number provisioning and commerce-related capabilities.
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