COMPANY

OneSignal

OneSignal is a multichannel customer engagement software for push, email, SMS and in-app.

OneSignal operates in the MarTech Vendor segment.

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Distinction

OneSignal is a B2B customer engagement and messaging software platform, not an adtech media buying platform or a consumer messaging app. It is best compared with lifecycle engagement vendors rather than DSPs, SSPs, or CRM suites with much broader sales functionality.

Founded
Unknown
Headquarters
United States
Core Segment
MarTech Vendor
Company Size
50–200
Official Links
Website
Verified
2026-04-22

OneSignal: About

OneSignal operates a B2B SaaS model built around a unified customer engagement stack. It creates value by giving businesses one system to manage messaging channels, user segmentation, event-triggered campaigns, lifecycle journeys, and delivery analytics without assembling separate vendors for push, email, SMS, and in-app messaging. Its developer tooling reduces implementation friction, while workflow automation and cross-channel orchestration increase customer dependence over time.

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OneSignal: Market Position

OneSignal is a private US-based B2B software company that provides a cloud customer engagement platform for sending and orchestrating messages across push notifications, email, SMS, RCS, in-app messaging, and live app updates. Its platform combines messaging infrastructure with segmentation, automation workflows, APIs, SDKs, analytics, and testing tools so businesses can run lifecycle marketing, retention, and re-engagement programmes across mobile apps and websites.

The company primarily serves marketing teams, growth teams, product managers, developers, publishers, app businesses, ecommerce companies, and other digital businesses. It makes money through a SaaS model that blends recurring subscription fees with usage-based charges tied to audience scale and message volume, with higher-value plans adding automation, analytics, and enterprise capabilities.

OneSignal: Frequently Asked Questions

What is OneSignal?

OneSignal is a B2B customer engagement platform that helps businesses send push notifications, email, SMS, in-app messages, RCS, and real-time app updates from one system.

Who uses OneSignal?

It is used by marketing teams, lifecycle and CRM teams, developers, product managers, publishers, app businesses, ecommerce brands, and other digital companies.

How does OneSignal make money?

It makes money through tiered SaaS subscriptions and usage-based charges linked to audience size, messaging volume, and premium platform features.

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