Observed Signal · Aug 26, 2026 · Market Research Report · Source: persoenlich.com News · Impact: 2/5 · Sentiment: Positive
71% Ordered Directly from Newsletters in DACH
The DACH-wide study "Erfolgsfaktor Newsletter: Nutzung, Erwartungen und Trends," commissioned by United Internet Media and conducted by Omnicom Media Germany, surveyed 6,000 internet users (2,000 per country) aged 18–69 in Germany, Austria and Switzerland. It finds high newsletter reach and strong sales impact: 79% subscribe to at least one newsletter and roughly 70% reported having ordered directly from a newsletter (71% in Switzerland and Austria; about two-thirds in Germany). Swiss recipients show the highest subscription density (39% receive six or more regular mailings). Key motivators are exclusive offers and discounts; readers prefer short text, recognisable designs and the ability to select topics. Trust signals are critical, and demand is growing for personalization and dynamic, location- or time-adaptive content.
Provides actionable, region-specific consumer data showing strong newsletter-driven conversions and trust signals—useful for email marketers, publishers and retail advertisers but not industry-shifting.
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Key Takeaways & Evidence Grounding
- Study 'Erfolgsfaktor Newsletter: Nutzung, Erwartungen und Trends' commissioned by United Internet Media and conducted by Omnicom Media Germany.
- Representative online survey of 6,000 internet users (2,000 each) aged 18–69 in Germany, Austria and Switzerland.
- 79% of respondents subscribe to at least one newsletter; roughly 70% reported ordering directly from a newsletter (71% in Switzerland and Austria; ~66% in Germany).
- 39% of Swiss respondents receive six or more regular mailings, indicating the highest subscription density in the region.
- Readers favour short text (82%), recognisable design (81%) and topic control (78%); 59% want dynamic, location/time-adaptive content and 87% value trustworthy sender information.
Connected Companies & Entities
11 Entities mapped“The report 'Erfolgsfaktor Newsletter: Nutzung, Erwartungen und Trends' was conducted by Omnicom Media Germany on behalf of United Internet M...”
Ontology Mapping & Concepts
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70% of Newsletter Subscribers Purchase After Clicking Offer
A new study by Omnicom and United Internet Media reveals that 70% of current or former newsletter subscribers in the DACH region have made a purchase or booking within six months of clicking an offer in a newsletter. The survey, conducted by Bilendi in October and November 2025, included 6,014 internet users aged 18-69 across Germany, Austria, and German-speaking Switzerland. The study also found that 71% of subscribers subscribe to newsletters from online shops, and 55% cite discounts as a reason for subscribing. Additionally, 78% want to control the topics they receive, and 59% are interested in dynamic newsletters. The findings highlight the significant role of email marketing in the purchase journey, though the study does not measure conversion rates.
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