Lead Solutions Engineer

This role leads complex enterprise sales pursuits in the EMEA region as a senior Solutions Consultant, acting as both a top individual contributor and a team multiplier. The focus is on architecting solutions that leverage Outreach's agentic AI platform to drive measurable business impact for prospects and customers, while elevating team capability and driving cross-functional excellence.

Lead technical pre-sales and solution design for enterprise clients, translating business needs into scalable technical solutions. Collaborate with sales and product teams to drive revenue growth.

This role owns presales discovery, solution architecture, demos, and technical validation for enterprise AI solutions. Responsibilities include understanding customer workflows and security requirements, designing customer-specific architectures, building credible demos, and leading technical evaluations and RFP responses. Requires solutions engineering or technical consulting experience, coding fluency to work with APIs, and familiarity with enterprise systems like Salesforce, ServiceNow, and SAP.

This role owns the entire customer lifecycle from technical pitch and onboarding to QBRs, adoption, optimization, renewals, and account expansion. The lead drives customer success and growth by ensuring seamless delivery and value realization.

This Lead Customer Success Manager role manages a portfolio of 30-40 high-value enterprise accounts, driving product adoption, retention, and growth. The CSM will build relationships with C-level stakeholders, create success plans, deliver Executive Business Reviews, and partner with cross-functional teams to mitigate risk and identify expansion opportunities. The role requires experience managing $8-10M ARR and working with large organizations (200+ employees).

This Solutions Engineer role is a pre-sales position focused on building and proving HubSpot's agentic customer platform value for customers. The SE will lead discovery, design and build working proofs using AI coding tools and Breeze AI agents, and present business cases to executives to secure technical wins. The role requires a customer-facing background in solutions engineering or architecture, with hands-on experience in APIs and integrations.

This Lead Solutions Engineer role, based in Berlin, requires German fluency and involves leading technical pre-sales and post-sales engineering efforts. The engineer will design solutions, support complex sales cycles, and ensure technical success for enterprise customers in the DACH region.