Outreach
B2B revenue workflow software for sales engagement and forecasting.
Available information varies by company and source.
Profile record updated:
Company facts
- Official name
- Outreach Corporation
- Entity type
- COMPANY
- Founded
- 2014
- Headquarters
- United States
- Company size
- 1,001–5,000
- Market role
- B2B SaaS Provider
- Official website
- outreach.ai
What Outreach does
Outreach operates a B2B SaaS model focused on revenue teams. It provides a core platform that combines sales engagement, workflow automation, CRM-linked pipeline management, forecasting and conversation intelligence, then expands customer value through add-on modules, AI-assisted features, partner integrations and paid professional services. Value is created by replacing multiple point tools with a more unified operating layer for prospecting, deal execution and revenue visibility.
Category differentiation
This company is a B2B sales and revenue workflow software vendor, not a consumer communications app or a general-purpose marketing agency. It is also distinct from core CRM systems, although it integrates closely with them.
Strategic context
AI-supported assessment from the existing company research; distinguish interpretation from sourced facts.
Outreach is a US-based private B2B software company that sells a cloud platform for sales engagement, revenue workflow management, forecasting and conversation intelligence. Its products are used by enterprise sales teams, revenue operations functions, sales leadership and customer-facing commercial teams to manage prospecting, deal progression, pipeline visibility and coaching within a unified workflow connected to CRM systems. The company primarily generates revenue from subscription software licences sold to business customers, typically on a per-user basis with modular add-ons for functions such as conversation intelligence, forecasting, AI-assisted workflows and calling. It also monetises implementation, onboarding and optimisation services. The business model centres on increasing customer productivity and revenue predictability while expanding account value through cross-sell of adjacent modules and partner integrations.
Company news briefing
Briefing updated:
Building upon its leadership consolidation under CEO Abhijit Mitra, Outreach has secured the Ecosystem Compass Award and introduced an AI Maturity Model, reflecting a significant 12x growth in AI usage as revenue teams transition toward AI-driven execution. Further expanding its commercial reach, Outreach has become the first revenue orchestration platform available for private offers on Salesforce's AgentExchange, enabling direct procurement within the Salesforce ecosystem.
Business model & monetisation
Outreach monetises through recurring SaaS subscriptions, primarily via per-seat licensing for access to the core platform. It uses modular packaging to upsell additional capabilities such as conversation intelligence, forecasting, calling and AI-driven workflow features, and supports quote-based enterprise pricing with negotiated contracts. Additional revenue comes from professional services for implementation, onboarding, training and optimisation, with some AI features also using credit- or usage-based pricing layers.
- Core platform seat licences
- SaaS subscription
- Add-on modules for conversation intelligence, forecasting and AI features
- SaaS expansion / module upsell
- Professional services
- Implementation and optimisation fees
- Usage-based AI credits or actions
- Consumption-based pricing
Products & capabilities
No products with linked sources are available in this view.
Competitors & alternatives
- Gong
Revenue AI software for sales and revenue teams.
- Salesforce
Enterprise SaaS platform for CRM, marketing, data, analytics, and workflows.
- Highspot
Enterprise GTM enablement software for sales content, coaching and analytics.
- SugarCRM
B2B CRM suite for sales, marketing and service teams.
- Gainsight
Enterprise software for customer success, product adoption and education.
Side-by-side comparisons
Recent recorded signals
Dates refer to the source publication. Older entries are historical context, not evidence of a new event.
Outreach Named a Leader in B2B Revenue Orchestration Evaluation
Recorded impact score: 4/5
Outreach has been named a Leader in the B2B Revenue Orchestration Evaluation and also recognized as a Leader in the 2026 IDC MarketScape for Worldwide Unified Revenue Orchestration Platforms. The company also announced availability on Salesforce's AgentExchange, reported 12x AI usage growth, and introduced an AI Maturity Model.
Outreach Becomes First Revenue Orchestration Platform Available for Private Offers on Salesforce’s AgentExchange
Recorded impact score: 4/5
Outreach announced it is the first revenue orchestration platform available for private offers on Salesforce's AgentExchange, enabling customers to purchase Outreach directly within the Salesforce ecosystem.
Outreach Reports 12x AI Usage Growth as Revenue Teams Move Beyond Insight to AI-Driven Execution
Recorded impact score: 4/5
Outreach announced a 12x growth in AI usage, highlighting the shift of revenue teams to AI-driven execution. The press release was published on September 9, 2026.
Outreach Recognized as a Top Partner Program in the World with Ecosystem Compass Award
Recorded impact score: 3.5/5
New press releases added to the Outreach newsroom: 'Outreach Recognized as a Top Partner Program in the World with Ecosystem Compass Award' (August 27, 2026) and 'Outreach Introduces AI Maturity Model to Advance Revenue Teams Through AI-Driven Execution' (July 15, 2026).
Explore company relationships
Questions about Outreach
What is Outreach?
Outreach is a B2B SaaS platform for sales engagement, revenue workflow management, forecasting and conversation intelligence.
Who uses Outreach?
It is used by enterprise and mid-market sales teams, revenue operations teams, sales leaders, account executives and customer-facing commercial teams.
How does Outreach make money?
It makes money from recurring software subscriptions, modular add-ons such as AI and conversation intelligence, and paid implementation and professional services.
Sources & coverage
This profile uses public, official and technically observable information. Missing information does not prove that a product or relationship does not exist. The list below does not imply that every profile statement has been verified.
19 publicly documented primary sources and citations linked across the market graph.
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