Technical Account Manager, Onboarding

Manages the technical account management team to ensure customer success and adoption for enterprise clients. Oversees onboarding, implementation, and ongoing support processes.

This role manages existing customer accounts, focusing on retention and growth. It requires strong relationship management and sales skills to drive customer success.

This role manages and grows relationships with enterprise accounts, ensuring customer satisfaction and retention. The Account Manager will identify upsell opportunities and serve as the primary point of contact for assigned accounts.

This role manages high-value enterprise client relationships post-sale for Placements AI's advertising operating system, driving platform adoption and ensuring maximum ROI. The Account Manager owns retention, renewals, and expansion revenue, presenting QBRs to C-suite executives and acting as the strategic voice of the customer. Requires 3-5 years of enterprise B2B SaaS account management experience with a strong background in AdTech, MarTech, or Retail Media.

This Senior Frontend Engineer role focuses on building and scaling the Editor platform, a creative production tool for designing, animating, and scaling ad assets. You will own end-to-end vertical slices, lead technical design decisions, and mentor team members, leveraging deep expertise in React and TypeScript with high-performance canvas interactions. The role requires 6+ years of experience and a hybrid presence in Helsinki.

This Senior Product Manager role owns the next generation of Smartly's Triggers, a core optimization feature managing over $1B in annual ad spend. The PM will lead discovery, define the roadmap, and launch a closed alpha with select customers, working closely with engineering and channel teams. Requires 5+ years of B2B SaaS product management experience, ideally in digital advertising, with strong data analysis and cross-functional leadership skills.

This Senior Software Engineer role is part of Team Autopsy, which builds automation and optimization capabilities for Smartly's advertising platform, including services like Triggers, Ad Rotation, Smartly Actions, and Action Router. The engineer will design and maintain backend services and frontend applications using TypeScript, Node.js, Python, and React, with a focus on distributed systems and cloud-native practices. Requires strong experience in backend development, automated testing, and the ability to drive projects independently.