Customer Success Enablement Manager

This role manages enablement operations for a fleet management company, optimizing training and development programs for sales and customer-facing teams. The Senior Manager will oversee content, tools, and metrics to enhance team performance and drive business outcomes.

This role manages the customer enablement team at Figma, responsible for developing and executing enablement strategies to drive customer adoption and retention. The manager will lead a team of enablement managers, set goals, and collaborate with cross-functional teams to ensure customer success.

Develops and implements operational processes and tools to enhance the efficiency of sales and customer success teams. Focuses on training, workflow optimization, and performance tracking to support business operations.

The Customer Success Manager is responsible for managing client relationships, ensuring satisfaction, and driving retention and growth. This role involves onboarding, training, and ongoing support to help clients achieve their goals.

This role manages sales of academic journals and eBooks to institutional and corporate clients in West Africa, focusing on relationship building and revenue growth. The Account Manager will develop territory strategies, negotiate subscriptions, and collaborate with internal teams to meet sales targets.

This role focuses on researching and developing AI/ML models to solve business problems, likely in content personalization or data insights. The engineer will design experiments, implement algorithms, and collaborate with data teams to deploy scalable solutions.

This leadership role oversees attendee marketing for Informa's pharma portfolio, driving audience acquisition and engagement for events and conferences. The Head will develop integrated marketing strategies, manage a team, and optimize campaigns to maximize attendance and ROI.