Customer Success Manager

Hybrid role responsible for onboarding, relationship management, and strategic guidance for customers, with a focus on driving engagement and renewals. Requires account management experience and digital marketing expertise.

The E-Commerce Customer Success Manager is responsible for managing client relationships in the e-commerce sector, ensuring high satisfaction and retention. This role focuses on building strong partnerships and driving account growth through proactive engagement and support.

This role is focused on driving customer retention and growth by building strong relationships with Guesty clients. The manager will ensure customers achieve their desired outcomes using the platform.

This role manages and grows relationships with enterprise customers using Colossyan's AI video platform. The Customer Success Manager drives adoption, retention, and expansion for key accounts like Cisco and Paramount.

This role develops and deploys AI models for computer vision solutions targeting retail loss prevention and operational efficiency. The engineer will work with Python, deep learning frameworks, and large-scale video data to build and productionize models.

Analyzes business data to generate insights on retail store performance and solution effectiveness. Supports data-driven decision-making for internal teams and customers, leveraging BI tools and analytics methodologies.

Leads complex, multi-workstream programs for large retail customers, managing execution, risk, and cross-team coordination. Drives program governance and ensures strategic outcomes are delivered on time and within scope.