Key Account Manager, CTV Supply

This role manages key CTV media clients, connecting broadcasters, publishers, platforms, and OEMs to demand via Deals, PMPs, and PG. The Key Account Manager strengthens account relationships, increases platform adoption, and leads upsell and cross-sell opportunities. The role is 50% remote and requires working in the NYC office.

This role manages demand for connected TV advertising, optimizing inventory and partnerships to maximize revenue. It involves strategic yield management and partner relationship management to drive monetization.

The Key Account Manager is responsible for convincing advertisers of the platform, building long-term partnerships, and developing creative solutions for successful advertising campaigns. This role focuses on client relationship management and revenue growth within the ad tech ecosystem.

Act as the primary technical point of contact for clients, ensuring their needs are met and fostering strong relationships. Responsibilities include onboarding, ongoing support, and providing technical guidance to ensure client success.

Leads the Technical Support Specialists team in the Americas (Brazil, US, Canada) from São Paulo, building a high-performing, autonomous, and customer-focused organization. Drives the evolution of technical support through AI, automation, and continuous improvement, collaborating with global leadership, Sales, and R&D. Reports directly to the VP Technical Support.

This role provides hands-on IT support, troubleshooting, and end-user assistance within a 9-person IT team. Responsibilities include onboarding/offboarding users, handling IT Desk tickets, and managing Google Workspace, Okta, Office 365, MDM, and EDR systems.

Leads an account management team delivering best-in-class service and seamless campaign execution for Equativ's clients. Sits at the intersection of client relationships, campaign management, and cross-functional collaboration, partnering with Sales, Marketing, and Ad Operations. Supports both direct and programmatic campaigns for innovative industry partners.