Team Lead, Account Manager

This role leads an account management team, ensuring best-in-class client service and seamless campaign execution. The Team Lead will collaborate with Sales, Marketing, and Ad Operations to maximize client satisfaction and business growth, supporting both direct and programmatic campaigns. Requires hands-on experience in digital advertising and strong leadership skills.

This role leads an account management team, ensuring best-in-class client service and seamless campaign execution. The Team Lead will collaborate with Sales, Marketing, and Ad Operations to maximize client satisfaction and business growth for direct and programmatic campaigns.

This Team Lead, Account Manager role at Equativ delivers best-in-class service to clients while ensuring seamless campaign execution. The position sits at the intersection of client relationships, campaign management, and cross-functional collaboration, partnering with Sales, Marketing, and Ad Operations. The role supports both direct and programmatic campaigns for innovative partners, maximizing client satisfaction and business growth.

This role manages a portfolio of brand direct and agency clients across the US Central region, acting as the primary point of contact from campaign kickoff through quarterly business reviews. The Account Manager combines strong programmatic expertise with a performance-first mindset to deliver measurable results and uncover growth opportunities. The role is ideal for someone who thrives in a fast-paced, data-driven environment.

Leads the Technical Support Specialists team in the Americas (Brazil, US, Canada) from São Paulo, building a high-performing, autonomous, and customer-focused organization. Drives the evolution of technical support through AI, automation, and continuous improvement, collaborating with global leadership, Sales, and R&D. Reports directly to the VP Technical Support.

This role provides hands-on IT support, troubleshooting, and end-user assistance within a 9-person IT team. Responsibilities include onboarding/offboarding users, handling IT Desk tickets, and managing Google Workspace, Okta, Office 365, MDM, and EDR systems.

This Programmatic Account Manager role manages a portfolio of brand direct and agency clients in the US Central region, serving as the primary contact from campaign kickoff through quarterly business reviews. The role requires strong programmatic expertise and a performance-first mindset to deliver measurable results and uncover growth opportunities.