Senior Software Engineer, Agent Platform

This role develops and maintains Agent Factory, a platform for building AI agents. It requires strong software engineering skills and experience with AI/ML frameworks.

This Senior/Software Engineer role at ShopBack focuses on building products with AI agents as teammates, shipping products that leverage AI, and building systems to make those agents fast, secure, and reliable. The role is open to both fresh graduates and experienced engineers, emphasizing AI as a core part of the development process.

Leads engineering teams building the agents platform, focusing on AI-driven interactive experiences. Drives technical strategy, team growth, and delivery excellence.

Develops and implements AI agent solutions to enhance e-commerce operations. Requires advanced software engineering skills and experience with AI agent frameworks.

This role manages enterprise client relationships, ensuring successful onboarding, adoption, and retention. The Client Strategy Manager will develop account strategies, drive value realization, and serve as the primary point of contact for strategic clients.

This role leads the creator strategy function, developing and executing initiatives to attract, engage, and grow creator partnerships. The Senior Director will define the creator value proposition, oversee program strategy, and drive measurable impact on creator-driven growth.

This Director leads growth and retention strategies for the shopper segment, focusing on user acquisition, engagement, and loyalty. The role oversees lifecycle marketing, optimizes conversion funnels, and analyzes performance to maximize shopper lifetime value.