Senior Ad Ops Manager

Manages a portfolio of client accounts, ensuring high satisfaction and retention. Drives account growth through strategic partnerships and proactive support.

Leads customer success initiatives for key accounts, developing strategies to maximize client value and retention. Mentors junior team members and drives process improvements.

Manages client relationships to ensure satisfaction and retention, acting as a liaison between clients and internal teams. Supports account growth and retention initiatives.

This role serves as the central link between the agency, clients, and partners, managing projects from classic and digital campaigns to TVC productions and website projects. Responsibilities include independent project management, budget control, client meetings, and process optimization. Requires at least 3 years of agency experience, strong communication skills, and proficiency in project management tools and MS Office/Keynote.

Analyzes complex data sets to drive insights for product and engineering decisions, requiring strong SQL and data visualization skills in a fully remote work arrangement.

Supports podcast production and editorial tasks within Acast Creative Studios Germany, providing hands-on experience in the podcast editorial department during a 3-month internship.

Manages content strategy and creator support for Acast's creator network in Mexico, focusing on local content development and collaboration with local teams in a hybrid work setup.