(Junior) Manager:in Customer Success
Location: Hamburg / Köln / München / Stuttgart · Category: Customer Success & Client Operations · Seniority: Junior · Posted: September 27, 2026 · Verified: Sep 27, 2026
Role Overview & Description
About the company
Deep Media
deepmedia.deCross-channel media platform and managed digital buying partner.
Similar Positions in DACH
Related roles across advertising, media, and data
Leads customer success initiatives for key accounts, developing strategies to maximize client value and retention. Mentors junior team members and drives process improvements.
This role serves as the central link between the agency, clients, and partners, managing projects from classic and digital campaigns to TVC productions and website projects. Responsibilities include independent project management, budget control, client meetings, and process optimization. Requires at least 3 years of agency experience, strong communication skills, and proficiency in project management tools and MS Office/Keynote.
Manages a portfolio of client accounts, ensuring high satisfaction and retention. Drives account growth through strategic partnerships and proactive support.
This role manages and grows relationships with key clients, ensuring satisfaction and retention. It requires experience in customer success, account management, and strategic client planning.
More Positions at Deep Media
3 more open roles
Leads customer success initiatives for key accounts, developing strategies to maximize client value and retention. Mentors junior team members and drives process improvements.
This working student role supports the Technology Solutions team, assisting with technical implementation and solution development. The focus is on hands-on support for building and deploying technical solutions, likely involving coding, configuration, and testing.
Manages a portfolio of client accounts, ensuring high satisfaction and retention. Drives account growth through strategic partnerships and proactive support.
