Firework· HQ in 2 West 5th Ave., Suite 400, San Mateo, CA 94402

Sr. Customer Success Manager

Location: India · Category: Customer Success & Client Operations · Seniority: Senior · Posted: August 24, 2026 · Verified: Sep 14, 2026

Role Overview & Description

Manages strategic customer success relationships for enterprise clients using Firework's commerce solutions, focusing on the North America market. Drives client growth through data-driven, growth-oriented partnerships and ensures high retention and satisfaction.
Source & Transparency: This position was structured directly from the publicly accessible career portal of Firework. Details on the employer’s original job posting are authoritative. Polaris7 charges no placement fees and conducts no candidate screening.

About the company

Firework

firework.com

B2B platform for shoppable video and AI-assisted commerce.

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