Sr. Customer Success Manager

This role manages a portfolio of enterprise customers in the West region, ensuring adoption, retention, and expansion of Sprinklr's platform. The Senior CSM will build strategic relationships, drive value realization, and coordinate with internal teams to ensure customer success.

This role manages a portfolio of enterprise customers, ensuring they achieve their business goals through the platform. The Senior CSM will drive adoption, retention, and expansion, acting as the primary point of contact for strategic accounts.

This role manages key customer relationships, ensuring they achieve their business goals with commercetools' platform. It involves onboarding, adoption, and expansion strategies, acting as a trusted advisor to drive retention and growth.

This role is part of the Customer Solutions Engineering team, focused on strategic accounts. The manager will likely lead a team of solutions engineers supporting key enterprise customers.

This role leads the strategy, development, and evolution of Firework's livestream commerce products, requiring deep commerce product experience. The product manager will drive the roadmap for AI-powered video commerce solutions, focusing on enhancing customer engagement and conversion for enterprise brands and retailers.

This green-field role involves designing and building the go-to-market engine from scratch, including enrichment, sourcing, scoring, and routing systems for lead generation. The engineer will own lead generation end-to-end, work closely with Sales, and leverage AI tools to accelerate pipeline development.

This Integration Solutions Associate role provides deep technical expertise to support the pre- to post-sales process with enterprise customers. The associate will be a subject matter expert on Firework's product suite, aligning solutions to various verticals and building scalable solutions to address customer challenges.