Staff Software Engineer, Identity and Access Platform
Location: Seattle, WA · Category: Engineering & Development · Seniority: Lead · Posted: September 24, 2024 · Verified: Sep 30, 2026
Role Overview & Description
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Outreach
outreach.aiB2B revenue workflow software for sales engagement and forecasting.
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More Positions at Outreach
3 more open roles
This role leads go-to-market enablement for Outreach, developing and executing training programs for sales and customer-facing teams. The Senior Manager will equip the GTM organization with the knowledge and skills to effectively sell and support the Outreach platform.
Manages a portfolio of strategic accounts for Outreach's Managed Services team, focusing on building customers' AI Agents beyond initial implementation. Drives adoption, configures the platform, troubleshoots issues, and grows Amplify credit and product consumption, working US hours from Hyderabad.
Provides Tier 3 technical support for Outreach, acting as a subject matter expert in at least one product area and resolving the most complex technical issues. Collaborates with Product Engineering and Technical Account Management, and plays a central role in mission-critical incident management.
