Client Solutions Specialist

This Client Experience Specialist supports the Client Experience team by coordinating deliverables, project plans, and internal communications across sales, media, and analytics teams. The role involves preparing client reports, assisting with campaign launches and pacing checks, and translating performance data into actionable recommendations to maximize client satisfaction. It requires 1-3 years of experience in client services or marketing and strong project management skills.

This role provides enterprise-level product support to impact.com's customers and partners, covering chat and ticketing, and empowering clients to maximize platform value. The specialist diagnoses and troubleshoots issues related to contracting logic, web tracking, user journeys, data analysis, and integrations, managing support cases to ensure timely resolution. The role requires strong communication skills, adaptability, and familiarity with APIs, FTPs, HTML/CSS, and affiliate marketing concepts.

This role delivers managed services to Nasdaq's Business Services clients, focusing on operational support and client relationship management. The specialist handles day-to-day service execution to ensure client satisfaction and operational efficiency.

This role supports customer success initiatives, ensuring client satisfaction and retention through proactive engagement. The specialist will handle customer inquiries, onboard new clients, and identify upsell opportunities.

Entry-level role supporting data analysis and solution engineering tasks, ideal for candidates starting their career in data and adtech.

This hybrid Data Analyst & Solutions Engineer role combines data analysis with technical solution engineering to deliver custom data products and support client integrations. The role requires both analytical skills and technical expertise to design and implement tailored solutions for clients.

This Performance Analyst role in AdTech focuses on analyzing advertising performance data to optimize campaigns and provide actionable insights for clients. The analyst will leverage data to improve campaign effectiveness and drive client success.