EQ
Equativ· HQ in France

Technical Support, Manager, Americas

Location: Sao Paulo · Category: Customer Success & Client Operations · Seniority: Manager · Posted: September 28, 2026 · Verified: Oct 3, 2026

Role Overview & Description

This Technical Support Manager leads the Technical Support Specialists team across the Americas (Brazil, US, Canada) from São Paulo. The manager builds a high-performing, autonomous team and drives evolution of support delivery through AI, automation, and continuous improvement. This role collaborates with global support leadership, Sales, Services, Product, and R&D to resolve customer issues and drive feedback-driven improvements.
Source & Transparency: This position was structured directly from the publicly accessible career portal of Equativ. Details on the employer’s original job posting are authoritative. Polaris7 charges no placement fees and conducts no candidate screening.

About the company

EQ

Programmatic adtech platform spanning SSP, DSP, retail media and CTV.

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