GroupM· HQ in United States

Associate Vice President, Client Services

Location: Multi-Location (2 Locations) · Category: Customer Success & Client Operations · Seniority: VP · Posted: August 12, 2026 · Verified: Sep 20, 2026

Role Overview & Description

This senior leadership role oversees client services, ensuring high client satisfaction and retention across accounts. It involves strategic planning, team leadership, and driving operational excellence in media delivery.
Source & Transparency: This position was structured directly from the publicly accessible career portal of GroupM. Details on the employer’s original job posting are authoritative. Polaris7 charges no placement fees and conducts no candidate screening.

About the company

Legacy media buying and planning network within WPP.

Similar Positions in DACH

Related roles across advertising, media, and data

Re-check scheduledMulti-Location (2 Locations)Customer Success & Client OperationsVP

This executive role leads client services, overseeing client relationships and service delivery across accounts. The VP will set strategic direction, drive client satisfaction, and ensure operational efficiency.

Re-check scheduledMulti-Location (2 Locations)Customer Success & Client OperationsVP

This senior leadership role oversees client services operations, driving client satisfaction, retention, and growth. The AVP will lead a team of client service professionals, manage key accounts, and ensure delivery of high-quality media solutions.

Re-check scheduledMulti-Location (2 Locations)Customer Success & Client OperationsVP

Provides strategic leadership for client services, overseeing client relationships and ensuring delivery of high-quality media solutions. Drives business growth, manages key accounts, and leads a team of client service professionals.

Re-check scheduledMulti-Location (2 Locations)Customer Success & Client OperationsVP

This executive role leads client services strategy and operations, overseeing major client relationships and driving business growth. The VP will manage a large team, set service standards, and ensure exceptional client delivery.

More Positions at GroupM

3 more open roles

Verified todayDusseldorf, GermanyCustomer Success & Client OperationsDirector

Leads client service for FMCG accounts, developing media and advertising strategies for a major client (Mensch), managing teams, and ensuring strategic alignment with client goals.

Verified todayDusseldorf, GermanyCustomer Success & Client OperationsDirector

Leads media consulting for a major client (Nestlé), developing strategic media plans, managing client relationships, and ensuring delivery of high-impact campaigns.

Verified todayLondon, United KingdomCustomer Success & Client OperationsSenior

Senior executive on client teams, managing client relationships and ensuring delivery of media services. Acts as a key point of contact, coordinating internal resources to meet client needs.