Associate Vice President, Client Services

This Vice President role leads the strategic intelligence agenda for a specific category, synthesizing competitive media activity, consumer behavior, and cultural trends into actionable narratives. The VP will build trusted relationships with senior client stakeholders and own the media strategy for the category portfolio, integrating AI and data intelligence. This is a client-facing leadership role that requires deep category knowledge and the ability to lead major strategic reviews.

This Associate Vice President, Client Services role at WPP Media in Mumbai is a senior leadership position responsible for providing strategic communications and planning leadership for a portfolio of brands. The role requires 8-12 years of experience handling offline and digital media, with a strong preference for FMCG and Auto client experience, and involves leading strategic conversations on media planning, developing creative ideas, and managing the planning team's career development. The role reports to the Partner-Client Services and requires an MBA in Marketing.

This role supports client success for media measurement solutions, analyzing data to ensure client satisfaction. The Client Success Specialist will work closely with clients to understand their needs and provide actionable insights from measurement data.

This Customer Success Manager role focuses on French-speaking clients in the EMEA region, driving onboarding, product adoption, and retention. The role requires fluency in French and involves managing customer relationships to ensure long-term success and growth.

Handles the operational aspects of programmatic campaigns, including campaign setup, delivery management, and troubleshooting. Requires strong attention to detail and technical aptitude.

Manages implementation planning for global client solutions, coordinating media buying and campaign execution. Requires strong project management and media planning skills.

This role leads the implementation planning team to execute media campaigns, overseeing planning processes and ensuring quality delivery. It requires extensive media planning experience and leadership skills, with a focus on mentoring junior staff.