Agent Manager

The Customer Manager is responsible for managing and growing relationships with existing customers, ensuring high satisfaction and identifying upsell opportunities. This role focuses on account management and customer success within the company's client base.

This role involves managing key client relationships, ensuring client satisfaction, and overseeing service delivery. The focus is on strategic account management and driving growth within existing accounts.

Manages agency partnerships to drive channel growth and revenue for AfterShip's post-purchase SaaS solutions. Responsibilities include partner onboarding, enablement, and performance optimization to maximize channel ROI.

Manages the customer success team, ensuring high client satisfaction and retention for the e-commerce platform. Oversees team performance and client relationship strategies.

This role manages enterprise client relationships, ensuring successful onboarding, adoption, and retention. The Client Strategy Manager will develop account strategies, drive value realization, and serve as the primary point of contact for strategic clients.

This role leads the creator strategy function, developing and executing initiatives to attract, engage, and grow creator partnerships. The Senior Director will define the creator value proposition, oversee program strategy, and drive measurable impact on creator-driven growth.

This Director leads growth and retention strategies for the shopper segment, focusing on user acquisition, engagement, and loyalty. The role oversees lifecycle marketing, optimizes conversion funnels, and analyzes performance to maximize shopper lifetime value.