nShift

The company operates a B2B software model focused on delivery and returns management for commerce and logistics-intensive businesses. It provides cloud-based applications and APIs that plug into webshops, WMS/ERP/OMS systems and carrier networks to handle delivery-option presentation at checkout, carrier selection, label production, parcel tracking and returns processing. Value is created by aggregating and maintaining more than 1,000 carrier connections and over one million pick-up/drop-off locations, normalising shipment and tracking data, and enabling retailers and brands to offer flexible delivery and return options without building and maintaining this infrastructure themselves. The platform reduces manual handling, support queries and integration work for customers, and supports cross-border logistics and reverse logistics at scale. The business scales with the number and size of merchant and retailer customers and the shipment volumes processed through its platform.

nShift Group AS is a Norway-based delivery and returns management software provider formed through the merger of Consignor and Unifaun and subsequent acquisitions. It offers cloud-based tools for e-commerce merchants, retailers and logistics-heavy businesses to manage checkout delivery options, multi-carrier shipping, parcel tracking and returns across more than 1,000 carrier integrations and over one million pick-up/drop-off locations.

The company generates revenue primarily from business customers through tiered SaaS subscriptions for checkout, tracking and returns products, and volume-based contracts for core multi-carrier shipping. Additional income comes from implementation and integration services and usage-based charges such as SMS notifications. Its customers are B2B organisations including online retailers, brands, marketplaces, wholesalers and related logistics operations that need to streamline outbound delivery and reverse logistics while maintaining branded consumer experiences.