Airship· HQ in San Francisco, California, United States

Senior Technical Account Manager

Location: Remote - U.S. · Category: Customer Success & Client Operations · Seniority: Senior · Posted: September 6, 2026 · Verified: Sep 6, 2026

Role Overview & Description

This role provides technical account management for enterprise clients, ensuring successful adoption and usage of the company's products. The senior TAM will act as a trusted advisor, troubleshoot technical issues, and drive customer satisfaction and retention.
Source & Transparency: This position was structured directly from the publicly accessible career portal of Airship. Details on the employer’s original job posting are authoritative. Polaris7 charges no placement fees and conducts no candidate screening.

About the company

Mobile-first customer experience and journey orchestration software for enterprises.

Similar Positions in DACH

Related roles across advertising, media, and data

Verified todayHamburgCustomer Success & Client OperationsJunior

Manages client relationships for Remazing's services, focusing on onboarding, ongoing support, and driving value realization. Ensures client satisfaction through proactive engagement and issue resolution.

Verified todayDusseldorf, GermanyCustomer Success & Client OperationsDirector

Provides media consulting and strategic direction for Nestlé, managing client relationships and campaign planning. Requires deep media expertise and strategic advisory skills.

Verified todayDusseldorf, GermanyCustomer Success & Client OperationsDirector

Leads client service for FMCG accounts, developing media and advertising strategies and managing client relationships. Requires strategic media planning and client management expertise.

Verified todayDusseldorf, GermanyCustomer Success & Client OperationsDirector

Leads client service for FMCG accounts, developing media and advertising strategies for a major client (Mensch), managing teams, and ensuring strategic alignment with client goals.

More Positions at Airship

3 more open roles

Verified 14d agoRemote - LondonRemoteSales & Business DevelopmentMid-Level

This role focuses on developing and managing strategic alliances and partnerships to drive business growth. Responsibilities likely include identifying partnership opportunities, negotiating agreements, and managing ongoing partner relationships to achieve mutual business objectives.

Verified 14d agoRemote - U.S.RemoteEngineering & DevelopmentSenior

This role is responsible for designing and implementing the organization's information security architecture, ensuring robust protection of systems and data. The architect will define security standards, assess risks, and collaborate with engineering teams to integrate security best practices across the infrastructure.

Verified 14d agoRemote - U.S.RemoteMarketing & GrowthSenior

This role leads growth marketing initiatives, developing and executing strategies to drive customer acquisition, engagement, and retention. The senior manager will oversee marketing campaigns, analyze performance metrics, and collaborate with cross-functional teams to optimize growth funnels.