COMPANY

Airship

Airship is a mobile-first customer experience and journey orchestration software for enterprises.

Airship operates in the MarTech Vendor segment.

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Distinction

This is the enterprise customer engagement software company Airship, not an aviation business or a generic AI model provider. It competes in mobile-first MarTech and customer journey orchestration rather than open-web advertising technology.

Founded
2009
Headquarters
San Francisco, California, United States
Core Segment
MarTech Vendor
Company Size
201–500
Official Links
Website
Verified
2026-04-22

Airship: About

Airship operates a B2B SaaS model centred on enterprise software for lifecycle marketing and customer engagement. It creates value by helping brands manage cross-channel messaging, automate journeys, personalise experiences, run experiments and improve retention and conversion, while reducing engineering reliance through no-code tooling. The company has broadened its product scope through acquisitions in mobile CRM, experimentation, conversational commerce and app store optimisation.

Products & Services in Categories

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Airship: Market Position

Airship is a private US software company that sells a mobile-first customer experience platform for enterprises. Its platform helps brands orchestrate customer journeys across app, web, email, SMS and mobile wallet touchpoints, combining marketing automation, audience management, experimentation, analytics and AI-driven optimisation in a single system. The business primarily serves enterprise marketing, CRM, product and growth teams in sectors such as retail, finance, media, travel and telecom.

Airship: Frequently Asked Questions

What is Airship?

Airship is a private B2B software company that provides a mobile-first customer experience platform for journey orchestration, messaging, experimentation and analytics.

Who uses Airship?

Large enterprise marketing, CRM, product and growth teams use Airship to manage customer engagement across apps, web, email, SMS and related channels.

How does Airship make money?

Airship primarily makes money through enterprise SaaS subscriptions, with likely additional usage-based charges for messaging volume and premium feature access.

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