Customer Success Manager I
Ort: United States · Bereich: Customer Success & Client Operations · Level: Junior · Veröffentlicht: 31. August 2026 · Geprüft: 20. Sept. 2026
Rollenübersicht & Beschreibung
Über das Unternehmen
Teamworks
teamworks.comSports operations software for teams, athletes, compliance and payments.
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Weitere Positionen bei Teamworks
3 weitere offene Stellen
This Senior Customer Success Manager owns conference-level relationships across Division I collegiate athletics, managing renewals and expansion. The role coordinates with school-level CSMs, sales, and product teams, builds presence at the conference level, and drives adoption of conference-wide products. Requires senior administrative experience in collegiate athletics (e.g., Deputy Commissioner, Associate AD) and strong project management skills.
This Senior Backend Engineer role focuses on improving performance and scalability of the Athlete Management System (AMS), a Java-based application with a legacy data model. The engineer will address performance bottlenecks, evolve data-access patterns, strengthen asynchronous processing, and improve observability, while partnering with the Data Platform team. Requires 6+ years of backend experience, strong Java skills, PostgreSQL expertise, and AWS/containerization experience.
Own a portfolio of professional sports customers, planning and executing the full customer lifecycle including training, value delivery, expansion, and renewals. Requires 3-5+ years in a professional sports organization and deep familiarity with Teamworks products. This role involves evangelizing the platform, analyzing customer data, and traveling for on-site visits.
