Customer Success Manager II
Location: United States · Category: Customer Success & Client Operations · Seniority: Mid-Level · Posted: August 31, 2026 · Verified: Sep 20, 2026
Role Overview & Description
About the company
Teamworks
teamworks.comSports operations software for teams, athletes, compliance and payments.
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Support a senior CSM in managing a portfolio of professional sports customers, focusing on product training, value delivery, and renewal support. Requires 1-3 years in a professional sports organization and hands-on experience with Teamworks products. This role involves on-site visits during key seasonal windows and developing technical product knowledge.
