Senior Customer Success Manager, Scaled Accounts

This role is dedicated to supporting a high-volume segment of clients, focusing on efficient onboarding and proactive engagement. The Customer Success Manager on the Scale Team will drive product adoption and retention through scalable processes and automation.

The Strategic Customer Success Manager is responsible for managing relationships with key strategic accounts, focusing on retention and expansion opportunities. The role requires proactive engagement to ensure customer satisfaction and drive growth, based in Dublin or the UK.

This role focuses on managing and growing relationships with key clients, ensuring they derive maximum value from Smartly's advertising platform. The Senior Customer Success Manager will drive product adoption, retention, and expansion opportunities, acting as a strategic advisor to clients.

Hybrid role responsible for onboarding, relationship management, and strategic guidance for customers, with a focus on driving engagement and renewals. Requires account management experience and digital marketing expertise.

This role provides technical support for API and cloud-related issues, troubleshooting and resolving customer problems. It involves working with engineering teams and ensuring customer satisfaction.

This role focuses on building and maintaining reporting, data platform, and observability infrastructure. It involves working with large-scale data systems and ensuring platform reliability and performance.

This role focuses on designing and managing identity and access management systems to ensure secure access to company resources. It involves implementing IAM solutions and collaborating with security teams.