Client Care Analyst - International

Provides technical support for FORM's software, troubleshooting customer issues and ensuring satisfaction through effective communication and problem-solving. Responsibilities include resolving software-related problems and maintaining positive customer relationships.

This role provides platform support to clients using Veritonic's measurement solutions, focusing on troubleshooting, onboarding, and client education to drive product adoption and satisfaction. It requires strong communication and problem-solving skills to ensure clients effectively utilize the platform.

Provides critical implementation support to EX.CO customers by handling operational, data-driven, and configuration-based tasks. Collaborates with Customer Success, Technical Customer Success, and Demand teams to streamline processes and ensure high-quality technical execution.

This Senior Technical Support Specialist role provides advanced technical and consultative support for Equativ's ad tech platforms. The specialist tackles complex client challenges, combining technical expertise with customer-facing skills to help clients achieve their digital business goals. The role operates within a dedicated Services team focused on delivering high customer satisfaction.

Manages a named account list for enterprise event management software, focusing on renewals, upsells, and revenue expansion. Partners with marketing, client success, product, and services teams to ensure customer satisfaction and identify solutions for event content and exhibitor management challenges.

The Client Success Manager owns the engagement, ongoing success, and partnership of RainFocus clients using the event platform. This role leads post-sales efforts, building account plans, driving client adoption and retention, and leveraging deep platform knowledge to articulate value and promote proper utilization of RainFocus resources.

The Senior Demand Generation Specialist owns the execution of email programs, turning approved campaign briefs into production plans and maintaining data scorecards for informed decision-making. This senior individual contributor role also owns sponsorship operations for the annual user conference INSIGHT, working closely with the Senior Marketing Manager to influence campaign strategy and email schedules.