FO
FORM· HQ in 859 Willard Street, Suite 400, Quincy, Massachusetts 02184, US

Software Support Analyst

Location: Brazil (Remote) · Category: Customer Success & Client Operations · Seniority: Mid-Level · Posted: June 17, 2026 · Verified: Jun 17, 2026

Role Overview & Description

Provides technical support for FORM's software, troubleshooting customer issues and ensuring satisfaction through effective communication and problem-solving. Responsibilities include resolving software-related problems and maintaining positive customer relationships.
Source & Transparency: This position was structured directly from the publicly accessible career portal of FORM. Details on the employer’s original job posting are authoritative. Polaris7 charges no placement fees and conducts no candidate screening.

About the company

FO

Frontline workflow and retail execution software for enterprise field teams.

Similar Positions in DACH

Related roles across advertising, media, and data

Re-check scheduledDO-Santo DomingoCustomer Success & Client OperationsJunior

Provides technical helpdesk support to internal users, resolving IT issues and escalating as needed. Requires strong customer service and troubleshooting skills.

Re-check scheduledPolandCustomer Success & Client OperationsMid-Level

Provides critical technical support to EX.CO customers by handling operational, data-driven, and configuration-based tasks. Collaborates with Customer Success, Technical Customer Success, and Demand teams to streamline operational processes and ensure high-quality execution.

More Positions at FORM

1 more open role

Re-check scheduledBudapest (or Remote in HU)RemoteEngineering & DevelopmentSenior

Develops and maintains Android applications for FORM's platform, collaborating with cross-functional teams to enhance user experience.