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Attentive Releases New AI Pro and AI Reporting Functionality

Attentive has released new AI Pro and AI Reporting functionality, helping brands turn customer signals into higher-value engagement. This is a product launch announcement.

Attentive Launches AI Pro Lifecycle Intelligence and Reporting Tools

Attentive, the omnichannel marketing platform for retailers and e-commerce brands, announced the next generation of its agentic AI marketing solutions with Lifecycle Intelligence within Attentive AI Pro. This includes Product Affinity (GA), RFM and Customer LTV (beta) to help marketers understand customer behavior and value. Additionally, Attentive introduced Reporting Agent and Model Context Protocol (MCP) capabilities in beta, enabling conversational reporting and secure connections to external AI tools like ChatGPT and Claude. Early results include Frye reporting a 13% revenue lift and Flag & Anthem achieving a 28% lift in identified shoppers, 7% more incremental sign-ups, and a 20% increase in abandonment journey revenue.

• Attentive released Lifecycle Intelligence with Product Affinity (GA), RFM (beta), and Customer LTV (beta) within AI Pro.
• Reporting Agent and Model Context Protocol (MCP) are available in beta, connecting to 70+ external AI tools.
• Frye reported a 13% overall revenue lift using Attentive AI Pro.

Attentive VP Jema Birkmeyer Discusses AI's Role in Lifecycle Marketing

In a MarTech Series interview, Jema Birkmeyer, VP of Strategic Accounts at Attentive, discusses the evolving landscape of lifecycle marketing as AI and agentic AI take on more campaign decisions. She highlights a shift from rule-based marketing to direction-setting, where AI handles millions of real-time decisions about audience, messaging, timing, and channel, allowing marketers to focus on strategy and creativity. Birkmeyer emphasizes the need to balance short-term conversions with long-term customer value, noting that 65% of shoppers are open to more relevant messages, while 80% ignore irrelevant ones. She discusses the changing role of segmentation, the importance of deliberate testing for creative and strategy, and the risk of brands losing relevance through over-automation. The interview underscores that AI enhances but does not replace the need for human insight and creativity in building lasting customer relationships.

• Jema Birkmeyer is VP of Strategic Accounts at Attentive.
• Attentive is an omnichannel marketing platform for SMS, email, RCS, and push.
• 65% of shoppers are open to more messages if relevant; 80% ignore irrelevant messages.

Marty-Trezzini Spotlights Babu's Nightshift Bakery

Swiss agency Marty-Trezzini created a 15th-anniversary campaign for Zurich coffeehouse brand Babu's titled "We bake your day," centering the brand's in-house bakery in Binz that supplies four Zurich locations. The campaign's core is a documentary-style film following early-morning bakery operations, using timestamps as a storytelling device and voiceover contributions from mother-daughter leaders Sandra and Elena Kubista. The film is supported by cutdowns and a tailored visual world. The campaign will serve as an ongoing communications platform beyond the anniversary year and will be used on social media, digital channels and Babu's website. Credits list agency and client contacts and production crew.

• Marty-Trezzini developed and produced a 15th-anniversary campaign for Babu's called "We bake your day".
• The campaign focuses on Babu's in-house bakery in Binz, which bakes bread and pastries for Babu's four Zurich locations.
• A documentary-style film — using timestamps and voiceover from Sandra and Elena Kubista — is the centerpiece of the campaign.

Dylan expands Pro Juventute music awareness campaign

Zürich agency Dylan has launched a second wave of the awareness campaign "Musik hilft. Wir auch." for Pro Juventute's counselling hotline 147, continuing work started in autumn 2025. Six Swiss musicians (Monet192, EAZ, Gigi Malua, Eileen Alister, Linda Elys and Marie Jay) contributed song lines that address topics like overwhelm, self-doubt, heartbreak and inner restlessness. The lines are used as headlines across social media, digital out-of-home placements and school posters. The campaign also expands collaboration with the artists through personal videos in which they discuss song creation and music's role in emotional coping, while promoting the 147 counselling service when music alone is not enough.

• Dylan (communications agency) is running a second wave of the awareness campaign "Musik hilft. Wir auch." for Pro Juventute's counselling 147.
• The campaign originally launched in autumn 2025 and continues with new creative assets in 2026.
• Six Swiss musicians — Monet192, EAZ, Gigi Malua, Eileen Alister, Linda Elys and Marie Jay — provided song lines used as campaign headlines.

Kreisvier leadership grows to three members

Swiss agency Kreisvier has expanded its executive management to a three-person leadership team. David Lübke, previously Executive Creative Director (responsible for creative output since November 2025), has been promoted to Chief Creative Officer. Sandro Looser, who was Chief Client Officer and a member of the management team since early 2025, takes on additional responsibilities as Chief Operating Officer. Alexandra Vatansever remains CEO. Kreisvier employs around 50 people and celebrated its 25th anniversary in spring 2026. The article was published on August 24, 2026.

• David Lübke promoted from Executive Creative Director to Chief Creative Officer at Kreisvier.
• Sandro Looser assumes the role of Chief Operating Officer while having been Chief Client Officer and a management team member since early 2025.
• Alexandra Vatansever is CEO of Kreisvier and is part of the new three-person leadership team.