Upscope
Upscope is a browser-based co-browsing and customer interaction software for business teams.
Analyst Perspective
Upscope is a UK-based private B2B software company focused on browser-based co-browsing, remote presentation sharing, embeddable co-browsing APIs, and interactive document tools. Its products are used by customer support teams, contact centres, sales teams, developers, and marketers to guide users through websites, present content remotely, embed guided assistance into applications, and convert static documents into trackable lead-generation assets. The company makes money primarily through subscription software sold to business teams, with pricing centred on per-agent SaaS fees, API access, enterprise plans, implementation support, and add-ons such as session recording and on-premise deployment. Its core value proposition is lower-friction customer interaction without downloads or video streaming, with privacy controls and browser-based deployment aimed at enterprise use cases.
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Key insights about Upscope
Category Differentiation
Upscope is not an advertising technology vendor or a consumer screen-sharing app. It is a B2B browser-based co-browsing and remote interaction software provider for support, sales, developer, and marketing workflows.
Upscope: About
Upscope operates a B2B SaaS model built around browser-native remote interaction tools. It creates value by helping businesses resolve customer issues faster, support digital sales conversations, embed co-browsing into their own products, and improve lead capture from content assets. Revenue is generated through software subscriptions, annual API fees, enterprise support, implementation services, and paid feature add-ons.
How Upscope Works & Monetises
Business model analysis and core revenue streams
Upscope uses a SaaS subscription model, primarily priced per agent seat for co-browsing. It also monetises through custom enterprise plans, API and SDK access with annual fees, implementation packages, enterprise support, and paid add-ons including session recording and on-premise deployment. This creates a blended recurring software revenue model with some services and premium configuration income.
Revenue Channels
Products & Services in Categories
Verified structural categorizations from the graph
Upscope: Frequently Asked Questions
What is Upscope?
Upscope is a B2B software company that provides browser-based co-browsing, remote presentation sharing, API-based session guidance, and interactive document tools.
Who uses Upscope?
Its users include customer support teams, contact centres, sales teams, developers embedding co-browsing, and marketers using interactive content for lead generation.
How does Upscope make money?
It earns revenue from SaaS subscriptions, per-agent pricing, enterprise plans, API fees, implementation work, support packages, and paid add-ons.
Company Facts
- Founded
- 2017
- Headquarters
- 2nd Floor, 2 Sheraton Street, London, W1F 8BH
- Core Segment
- B2B SaaS Provider
- Company Size
- 10–49
- Official Link
- upscope.com