Upscope

Upscope operates a B2B SaaS model built around browser-native remote interaction tools. It creates value by helping businesses resolve customer issues faster, support digital sales conversations, embed co-browsing into their own products, and improve lead capture from content assets. Revenue is generated through software subscriptions, annual API fees, enterprise support, implementation services, and paid feature add-ons.

Upscope is a UK-based private B2B software company focused on browser-based co-browsing, remote presentation sharing, embeddable co-browsing APIs, and interactive document tools. Its products are used by customer support teams, contact centres, sales teams, developers, and marketers to guide users through websites, present content remotely, embed guided assistance into applications, and convert static documents into trackable lead-generation assets.

The company makes money primarily through subscription software sold to business teams, with pricing centred on per-agent SaaS fees, API access, enterprise plans, implementation support, and add-ons such as session recording and on-premise deployment. Its core value proposition is lower-friction customer interaction without downloads or video streaming, with privacy controls and browser-based deployment aimed at enterprise use cases.