Survicate
Survicate is a b2B survey and customer feedback software for multi-channel insights.
Analyst Perspective
Survicate is a Polish B2B software company that provides a cloud-based customer feedback and survey platform. Its product enables businesses to collect feedback across websites, email, mobile apps and direct links, then analyse responses through dashboards and AI-assisted categorisation. The platform is designed to fit into existing business workflows through integrations with CRM, marketing and analytics systems. The company generates revenue through subscription SaaS pricing, with plans that scale by usage and access to advanced capabilities such as AI analysis, automation and integrations. Its paying customers are business teams rather than consumers, particularly marketing, product, customer experience and research functions inside SMBs and enterprises.
Analyst Signal Briefing
No strategic news signals detected in the last 90 days.
Explorer Tier
Start exploring for free
Start with public company intelligence. Save companies, build your first watchlist, and unlock deeper strategic insights when you are ready.
- View public Company Profiles
- Save/watch companies
- Build your first Watchlist
- Access additional market signals
Key insights about Survicate
Category Differentiation
Survicate is a B2B customer feedback and survey software provider, not a consumer survey panel or a generic market research agency. It competes more directly with survey and VoC software platforms than with full-service research consultancies.
Survicate: About
Survicate sells subscription software to businesses that need to capture, analyse and operationalise customer feedback. The platform combines survey creation, distribution, response collection, AI-assisted analysis and reporting in one interface, creating value by helping teams measure NPS, CSAT and broader customer sentiment across owned channels. It is a workflow-oriented SaaS model, with usage growth and cross-team adoption increasing account value over time.
How Survicate Works & Monetises
Business model analysis and core revenue streams
Survicate uses a tiered subscription SaaS model. Pricing appears to scale by response volume, number of active surveys and access to premium capabilities such as AI analysis, automation, integrations and enterprise-grade controls. The commercial structure likely includes self-serve entry tiers, free trial or freemium access, and higher-value plans for larger teams and enterprises.
Revenue Channels
Products & Services in Categories
Verified structural categorizations from the graph
Recent Signals (Survicate)
Ultimate Guide to Customer Experience: What Is It, How To Measure and Improve It
The current version of the article has been updated with new content and a new publication date.
Read original sourceUltimate Guide to Customer Experience: What Is It, How To Measure and Improve It
This article provides insights into customer experience, including how to measure and improve it.
Read original sourceCustomer Churn Prevention: How to Fight with Customer Churn
This article discusses strategies for preventing customer churn effectively.
Read original sourceSurvicate: Frequently Asked Questions
What is Survicate?
Survicate is a B2B SaaS platform for collecting and analysing customer feedback through surveys across web, email, apps and direct links.
Who uses Survicate?
Its users are mainly marketing, product, customer experience, UX research and support teams at businesses ranging from SMBs to enterprises.
How does Survicate make money?
It makes money through tiered software subscriptions, with pricing tied to usage levels and access to advanced features such as AI analysis and integrations.
Company Facts
- Founded
- 2013
- Headquarters
- ul. Zamiany 8 LU2, Warsaw, Poland
- Core Segment
- MarTech Vendor
- Company Size
- 50–200
- Official Link
- survicate.com