Survicate
B2B survey and customer feedback software for multi-channel insights.
Available information varies by company and source.
Profile record updated:
Company facts
- Official name
- Survicate Sp. z o.o.
- Entity type
- COMPANY
- Founded
- 2013
- Headquarters
- ul. Zamiany 8 LU2, Warsaw, Poland
- Company size
- 50–200
- Market role
- MarTech Vendor
- Official website
- survicate.com
What Survicate does
Survicate sells subscription software to businesses that need to capture, analyse and operationalise customer feedback. The platform combines survey creation, distribution, response collection, AI-assisted analysis and reporting in one interface, creating value by helping teams measure NPS, CSAT and broader customer sentiment across owned channels. It is a workflow-oriented SaaS model, with usage growth and cross-team adoption increasing account value over time.
Category differentiation
Survicate is a B2B customer feedback and survey software provider, not a consumer survey panel or a generic market research agency. It competes more directly with survey and VoC software platforms than with full-service research consultancies.
Strategic context
AI-supported assessment from the existing company research; distinguish interpretation from sourced facts.
Survicate is a Polish B2B software company that provides a cloud-based customer feedback and survey platform. Its product enables businesses to collect feedback across websites, email, mobile apps and direct links, then analyse responses through dashboards and AI-assisted categorisation. The platform is designed to fit into existing business workflows through integrations with CRM, marketing and analytics systems. The company generates revenue through subscription SaaS pricing, with plans that scale by usage and access to advanced capabilities such as AI analysis, automation and integrations. Its paying customers are business teams rather than consumers, particularly marketing, product, customer experience and research functions inside SMBs and enterprises.
Business model & monetisation
Survicate uses a tiered subscription SaaS model. Pricing scales by response volume, number of active surveys and access to premium capabilities such as AI analysis, automation, integrations and enterprise-grade controls. The commercial structure likely includes self-serve entry tiers, free trial or freemium access, and higher-value plans for larger teams and enterprises.
- Core survey platform subscriptions
- Software Subscription
- Usage-based plan expansion from responses and active surveys
- Software Subscription
- Advanced AI analysis and integrations
- Software Subscription
- Enterprise plans and higher-tier controls
- Software Subscription
Products & capabilities
No products with linked sources are available in this view.
Products & market categories
Recent recorded signals
Dates refer to the source publication. Older entries are historical context, not evidence of a new event.
Survicate MCP: Your Surveys, Responses, and Research, Inside Claude, ChatGPT, and (Soon) Slack
Recorded impact score: 3.5/5
Survicate launches MCP integration, bringing customer feedback into AI chat platforms like Claude and ChatGPT, with Slack support coming soon. The blog post details 8 workflows and 10 prompts for using the integration.
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Questions about Survicate
What is Survicate?
Survicate is a B2B SaaS platform for collecting and analysing customer feedback through surveys across web, email, apps and direct links.
Who uses Survicate?
Its users are mainly marketing, product, customer experience, UX research and support teams at businesses ranging from SMBs to enterprises.
How does Survicate make money?
It makes money through tiered software subscriptions, with pricing tied to usage levels and access to advanced features such as AI analysis and integrations.
Sources & coverage
This profile uses public, official and technically observable information. Missing information does not prove that a product or relationship does not exist. The list below does not imply that every profile statement has been verified.
13 publicly documented primary sources and citations linked across the market graph.
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