Resolve

Resolve Systems operates an enterprise software model centred on IT automation and infrastructure discovery. It develops and maintains an automation/orchestration suite and a discovery/dependency‑mapping platform that integrate with customers’ ITSM, monitoring and network tools. Value is created by reducing manual incident handling, improving time to resolution, and maintaining accurate infrastructure and dependency data for operations teams. Revenue is generated primarily through enterprise software subscriptions (SaaS and term licences), traditional licence-and-maintenance contracts for on‑premise deployments, and associated professional services such as implementation, custom automation content and training. The company also expands value and capability via acquisitions (e.g., AIOps and automation vendors) to deepen its closed‑loop detection-to-resolution offering.

Resolve Systems is a US-based enterprise software vendor focused on IT automation, orchestration and infrastructure discovery for complex, hybrid environments. Its platform combines runbook automation, incident remediation and agentless discovery/dependency mapping to support IT service management, operations and AIOps use cases.

The company sells subscription and perpetual-style licensed software, offered as both on‑premise and SaaS deployments, alongside professional services and support. Its customers are mid‑market and large enterprises with sizeable IT, network and operations teams that need to automate incident response, service desk workflows and infrastructure discovery, particularly in environments using ITSM, monitoring and observability tools.