GoTo

Workslop: AI-Produced Trash Increases Office Work

A Swiss article reports that rising use of generative AI at work is creating low-quality outputs—coined 'Workslop'—that colleagues must correct, increasing workload and costs. Citing a GoTo survey, 77% of respondents say reviewing AI-generated work takes more time than checking human work. Workday estimates nearly 40% of time saved by AI is lost again, with corrections averaging two hours per incident. Swiss ombuds offices report weaker, foreign‑law citations in AI‑generated complaints; Bank Ombudsman Andreas Barfuss warns of inflated customer expectations, and Insurance Ombudsman Martin Lorenzon expanded his legal team due to added workload. Swiss insurer Suva is investing in better detection tools to counter AI-assisted fraud attempts.

Consumers Favor Ads Over Fees; TikTok Expands in Indonesia

In this ExchangeWire digest, new consumer attitudes toward ad-supported online services are revealed: about 80% of respondents prefer more ads to paying for access, with 90% favoring personalized ads, yet 49% say data usage is not well explained. Gen Z shows stronger affinity for the ad-supported internet than Boomers. TikTok has completed its acquisition of GoTo, Indonesia’s largest e-commerce platform, positioning the social media giant to re-enter the Indonesian online shopping market after prior restrictions. Separately, Microsoft reports a 33% rise in quarterly profit and an 18% revenue increase, pushing its market valuation above USD 3 trillion. The company also notes ongoing investments in OpenAI and suggests meaningful AI results are not expected until this year. The digest also highlights related ExchangeWire features and partner updates.

Ad Industry Shifts: Inclusivity Demands and New Formats Rise

A multi-topic digest reports three ad industry developments: In India, a Kantar study conducted with the Advertising Standards Council of India and UN Women’s Unstereotype Alliance finds 48% of Indians want more inclusive representation in ads, compared with 33% globally; fair-skin representation is more common among women (58%) than men (25%), with LGBTQ+ and people with disabilities under 1%, and only 4% of Indian ads depicting people over 65. Channel 4 reveals results from a UK-first public trial testing new streaming ad formats with 15 brands, claiming an 81% boost in long-term brand recall and plans to offer the formats commercially next year. In Indonesia, TikTok Shop will reopen via a USD 1.5 billion deal with GoTo, acquiring just over 75% of Tokopedia and integrating with TikTok Shop Indonesia, following a regulatory shutdown intended to protect smaller merchants and users’ data.