Observed Signal · Jul 7, 2026 · Recognition / Award · Source: https://martechseries.com/feed/ · Impact: 2/5 · Sentiment: Positive
Workato 99% Recommend in Gartner 2026 Voice of Customer
Workato was named a Customers’ Choice in the 2026 Gartner Peer Insights “Voice of the Customer” report for Business Orchestration and Automation Technologies (BOAT). Based on end-user reviews, Workato achieved the highest willingness-to-recommend rating among vendors: 99% of customers said they would recommend the platform, derived from 75 reviews as of April 30, 2026. The company also scored 4.9/5 for Deployment Experience and Support Experience (75 reviews), and received top ratings in Product Capabilities (4.8/5) and Sales Experience (4.7/5). Workato credited the result to long-term customer focus and positioning itself as an enterprise control and execution platform for AI, emphasizing governance, security and real-time orchestration across apps, data and processes.
Vendor recognition in Gartner Peer Insights signals strong customer satisfaction for a MarTech/B2B SaaS provider, which can influence procurement and competitive positioning but is not industry-shifting.
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Key Takeaways & Evidence Grounding
- Workato was named a Customers’ Choice in the 2026 Gartner Peer Insights “Voice of the Customer” for Business Orchestration and Automation Technologies (BOAT).
- 99% of Workato customers said they would recommend the platform, based on 75 reviews as of April 30, 2026.
- Workato received 4.9/5 for Deployment Experience and 4.9/5 for Support Experience (based on 75 reviews as of April 30, 2026).
- Workato scored 4.8/5 in Product Capabilities (75 reviews) and 4.7/5 in Sales Experience (71 reviews) as of April 30, 2026.
- Gaby Moran, VP, Global Customer Success Management and Experience at Workato, commented on the recognition in the press release.
Connected Companies & Entities
5 Entities mapped“Workato®, the leading Enterprise Control and Execution Platform for AI, announced it was named a Customers’ Choice in the 2026 Gartner Peer ...”
“Workato was named a Customers’ Choice in the 2026 Gartner Peer Insights “Voice of the Customer” for Business Orchestration and Automation Te...”
“MarTech Series is a leading publishing platform that provides daily updates on marketing technology news, in-depth interviews with industry ...”
“Author: Business Wire — July 7, 2026 (Business Wire is noted as the press-distribution/source for the announcement)....”
“As part of the iTech Series network, it acts as a "Brand to Demand" partner....”
Ontology Mapping & Concepts
Related Market Signals & Shifts
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Workato Named Gartner Customers' Choice for iPaaS
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Workato unveils AIRO, new Control and Execution Platform for Enterprise AI
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Coupa Named Customers' Choice in Gartner 2026 VoC
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