Observed Signal · Sep 13, 2026 · Policy Update · Source: t3n · Impact: 2/5 · Sentiment: Negative
Telecommunications Market: Telekom scraps landline for 1.3 million customers, switches to mobile
Telekom is transitioning its remaining 1.3 million traditional telephone-only landline customers to a new mobile-based service called 'Call Connect via Funk'. Affected customers can either switch to this new tariff or keep their landline by paying significantly more. The new tariffs require a box with a SIM card, costing either a monthly fee or a one-time payment. Standard tariffs start at 22.95 euros per month for 120 minutes, while a flat-rate option costs 32.45 euros per month. Verivox reports that customers can save over 200 euros per year by switching to alternative providers offering all-net flat rates for about five euros per month. This move is part of Telekom's broader strategy to phase out legacy fixed-line infrastructure.
Affects telecommunication customers in Germany, but not directly relevant to AdTech/MarTech/Advertising industry.
Key Takeaways & Evidence Grounding
- Telekom has over 1.3 million customers with pure telephone (landline) contracts.
- Telekom is transitioning these customers to a new mobile-based service called 'Call Connect via Funk'.
- The new service requires a box with a SIM card, costing 3.95 euros per month or 100 euros one-time.
- The standard tariff 'Call Basic via Funk' costs 22.95 euros per month for 120 minutes.
- The flat-rate option 'Call Comfort via Funk' costs 32.45 euros per month.
- Verivox reports that alternative providers offer all-net flat rates for about 5 euros per month.
Connected Companies & Entities
2 Entities mappedVerivox
German platform for comparing and switching household contracts.
“As reported by Verivox, Telekom is switching these remaining connections to mobile....”
Deutsche Telekom
German telecom group spanning connectivity, TV, advertising and enterprise cloud.
“Telekom is transitioning these customers to a new mobile-based service called 'Call Connect via Funk'....”
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