Observed Signal · Apr 28, 2026 · Product Launch · Source: techcrunch · Impact: 2/5 · Sentiment: Positive

Otter launches enterprise search across workplace apps

Executive Signal Summary

Otter has launched an enterprise search feature that lets users query meeting transcripts alongside data pulled from connected workplace apps by acting as a Model Context Protocol (MCP) client. The integration initially supports Gmail, Google Drive, Notion, Jira and Salesforce, with planned connectors for Microsoft Outlook, Teams, SharePoint and Slack. Otter also redesigned its AI assistant to be present across the interface and released a Windows app that supports botless meeting capture (previously added on Mac). The company added deduplication to prevent multiple bots joining a meeting. Otter said its platform now has 35 million users; it previously reported $100M ARR and 25 million users. CEO Sam Liang told TechCrunch that many enterprise customers prefer a note-taking bot that joins calls for transparency and shared notes.

Polaris7 AgentPolaris7 Strategic Assessment
High Confidence

A notable product launch from an enterprise AI notetaker that expands integrations and platform capabilities; relevant to MarTech/productivity stacks but not industry-shifting.

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Key Takeaways & Evidence Grounding

  • Otter launched enterprise search by becoming a Model Context Protocol (MCP) client.
  • Initial connectors include Gmail, Google Drive, Notion, Jira and Salesforce; Microsoft Outlook, Teams, SharePoint and Slack are coming soon.
  • Otter redesigned its AI assistant to be persistently available across the interface and released a Windows app that supports botless meeting capture.
  • Otter added a deduplication feature to prevent multiple bots from joining the same meeting.
  • Otter reported the platform now has 35 million users; last year it reported 25 million users and $100 million in ARR.
Primary Source Grounding & Direct Attribution
Direct Origin Attribution
Primary Reporting: techcrunch•Published: Apr 28, 2026
Original Coverage Title: “Otter’s new feature lets users search across their enterprise tools”

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