Observed Signal · Aug 15, 2019 · Policy Update · Source: OnlineMarketing.de · Impact: 2/5 · Sentiment: Neutral
Microsoft confirms human review of Skype/Cortana
Microsoft updated its privacy statement to explicitly note that employees may listen to transcripts from Cortana and Skype Translator to improve the service. The revised text describes data processing as including both automated methods (often AI-driven) and manual (human) processing, with automated methods sometimes supported by human review. The company says it reviews short anonymized speech samples to train and refine features such as recognition and translation. A Microsoft spokesperson stated the updates 'add greater clarity' and that the company will continue to examine further steps. The article notes public concerns by drawing comparisons to similar disclosures at other tech companies and cautions users to be mindful of what they say around voice services, mentioning that Apple’s Siri has been observed listening in some moments.
Policy update by Microsoft regarding privacy practices; moderate impact on data processing transparency.
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Key Takeaways & Evidence Grounding
- Microsoft updated its privacy statement to explicitly allow human review of Cortana and Skype Translator transcripts.
- The update explains data processing includes automated methods and manual methods, with AI used to train/assist automated processing.
- Manual review includes short anonymized speech samples to improve recognition and translation features.
- A Microsoft spokesperson said the privacy statement and FAQs were updated to add greater clarity and that further steps will be considered.
- The article references concerns about privacy by noting that Apple’s Siri has also been reported to listen in certain moments.
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OpenAI Employees Read ChatGPT Conversations Under 'Project Lilly'
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