Observed Signal · Mar 16, 2022 · Product Launch · Source: CMSWire · Impact: 2/5 · Sentiment: Positive
Drift Launches Conversation Cloud at FLASH Miami
Drift, a Boston-based conversational marketing and sales company, announced Conversation Cloud at FLASH Miami on March 16, 2022. The new offering combines Conversational Marketing, Conversational Sales, and Conversational Service into one suite designed to help enterprises deliver personalized, relevant experiences across the customer journey. According to Chief Product Officer Leo Tenenblat, the platform is powered by Drift's Conversational AI and supports engagement from research through post-sales support. Drift says more than 5,000 companies use its platform, and over $9 million in pipeline has been generated for enterprise clients such as Adobe. Drift also plans to release new products every three months in 2022, including several new HubSpot-related releases in June and September.
Launch of a new enterprise conversational marketing, sales, and service suite by an established MarTech vendor. Relevant for B2B customer engagement and marketing technology, but not an industry-shifting event.
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Key Takeaways & Evidence Grounding
- Drift launched Conversation Cloud at FLASH Miami on March 16, 2022.
- Conversation Cloud combines Conversational Marketing, Conversational Sales, and Conversational Service.
- Drift's platform is powered by Drift Conversational AI.
- More than 5,000 companies use Drift, with over $9 million in pipeline generated for enterprise clients such as Adobe.
- Drift plans to release new products every three months, including several HubSpot-related releases in 2022.
Connected Companies & Entities
4 Entities mapped“Conversational marketing and sales company Drift, based in Boston, announced its new Conversation Cloud on March 16th, 2022....”
“Over 5,000 types of companies use Drift, and more than $9 million in pipeline has been generated for enterprise clients, such as Adobe....”
“The company's previous product announcement ... was its new integration capabilities with SalesLoft....”
“Tenenblat said people can expect the company to launch a new product every three months, with several new HubSpot titles scheduled for relea...”
Ontology Mapping & Concepts
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