Customer Success Manager

Manages and develops customer relationships, ensuring satisfaction and success. The role focuses on driving customer retention and growth through proactive engagement and support.

Hybrid role responsible for onboarding, relationship management, and strategic guidance for customers, with a focus on driving engagement and renewals. Requires account management experience and digital marketing expertise.

This role manages global customer success, focusing on retention, satisfaction, and growth. It involves building relationships with key clients and ensuring they achieve their desired outcomes.

This role is focused on driving customer retention and growth by building strong relationships with Guesty clients. The manager will ensure customers achieve their desired outcomes using the platform.

This role provides hands-on and remote IT support across the APAC region, troubleshooting hardware, software, identity, and connectivity issues for employees. The specialist manages support tickets, coordinates onboarding/offboarding, and administers enterprise systems like Google Workspace and endpoint management platforms. Requires 3+ years of IT support experience with macOS/Windows, identity access management, and networking fundamentals.

This Customer Delivery Manager role manages end-to-end creative delivery for advertising campaigns, coordinating cross-functional teams across media, creative, and production. The manager owns timelines, quality assurance, and communication from briefing through launch, ensuring creative strategies are delivered efficiently. Requires 3+ years of project management and digital advertising experience, with proficiency in Google Sheets or Excel for tracking and reporting.

This role is for a Senior Frontend Engineer on the Editor team, building the creative heart of Smartly's platform that enables scaling creative post-production through image, video, and HTML templates. The engineer will own vertical slices of the Editor platform, lead technical design decisions, and mentor the team, focusing on complex state management and high-performance canvas-based interactions. The role requires a minimum of 6 years of experience building robust, complex web applications with mastery of React and TypeScript, and involves partnering closely with Product and UX to deliver well-designed software.