Technical Solutions Specialist

This role serves as the senior technical specialist for complex customer conversations, including architecture reviews, expansion discussions, and senior-level technical engagements. The engineer engages credibly with CTOs and data architects, leads technical discovery and solution design for enterprise customers, and translates complex requirements into actionable guidance for both customers and internal engineering teams.

This role provides enterprise-level product support to impact.com's customers and partners, covering chat and ticketing, and empowering clients to maximize platform value. The specialist diagnoses and troubleshoots issues related to contracting logic, web tracking, user journeys, data analysis, and integrations, managing support cases to ensure timely resolution. The role requires strong communication skills, adaptability, and familiarity with APIs, FTPs, HTML/CSS, and affiliate marketing concepts.

This role manages and grows a portfolio of enterprise customers in the DACH region, ensuring they achieve their business goals using LinkedIn's solutions. The manager builds strong relationships, drives product adoption, and identifies upsell opportunities to maximize customer success and revenue.

This Integration Engineer role focuses on leading technical implementations for clients' partner marketing programs, specifically within cross-border e-commerce marketplace projects. The engineer will design implementation plans, lead technical discussions, and collaborate with Sales and Customer Success teams to ensure smooth client onboarding. Key responsibilities include delivering platform training, troubleshooting technical issues, and managing media migration tasks throughout the client lifecycle.

This internship provides software engineering students with hands-on experience working on real projects within Whova's event management platform. The role focuses on contributing to core product development in a fast-paced environment.

The Data Engineer role focuses on building and maintaining data pipelines and infrastructure to support analytics and business intelligence. Responsibilities include ensuring data quality and accessibility for downstream consumers.

The Data Analyst role involves analyzing data to provide actionable insights for product and business decisions. Responsibilities include creating reports and dashboards to track key metrics, supporting data-driven decision-making across the organization.