Global IT Specialist

This role provides hands-on and remote desktop support to end users across the EMEA region, covering hardware, software, and connectivity issues. The specialist manages the full lifecycle of end-user devices, administers Azure AD/Entra ID and Microsoft 365, and deploys endpoint security via Intune and JAMF. The position also involves documenting troubleshooting steps in Jira Service Management, authoring knowledge base articles, and collaborating with global IT, Security, and HR teams on regional initiatives.

Provide technical support to employees for hardware, software, and network issues. Maintain IT assets and ensure smooth operation of office technology.

This role is the first point of contact for troubleshooting hardware, software, and network issues at OpenAI. Responsibilities include resolving incoming support requests, coordinating with vendors for equipment procurement and repairs, and participating in process improvement initiatives. The role requires strong technical expertise in macOS and ideally Windows, along with experience in identity and device management tools like Azure AD, Jamf, and Intune.

Manages IT infrastructure and support services to ensure system reliability and security. Involves troubleshooting, maintaining hardware/software, and implementing security measures for a growing SaaS company.

This Strategic Account Manager role drives revenue retention and growth for high-value advertising clients in Türkiye. The role involves owning 12-month account growth plans, solving complex performance and measurement challenges (e.g., attribution, incrementality, SKAN), and acting as a trusted advisor to client executives. The ideal candidate has deep AdTech/mobile advertising experience, commercial acumen, and fluency in the performance marketing stack.

This part-time operations assistant role supports the Campaign Management team by producing and quality-checking screenshot tickets, tracking intern progress, and managing team administration and automation tasks. The role requires strong organizational skills, Mandarin and English communication, and proficiency in Google Workspace with basic data-handling skills. Familiarity with AI tools and automation is a plus, with a fixed Monday-Friday 14:00-19:00 schedule in Taipei.

This Technical Solution Engineer role at Appier in Seoul focuses on ensuring optimal adoption of Appier's AI-empowered ad solutions for Korean-speaking clients. The engineer will guide clients through onboarding, troubleshoot technical issues, develop internal tools and scripts, and analyze data to provide insights. Requires native Korean and professional English, SQL and JavaScript proficiency, and experience with mobile measurement partners like AppsFlyer or Adjust.