AE
AEG Presents

Ticketing Operations Analyst - Product Ops

Location: Los Angeles, CA · Category: Customer Success & Client Operations · Seniority: Mid-Level · USD62,000 – USD70,000 / yearly · Posted: November 4, 2026 · Verified: Nov 12, 2026

Role Overview & Description

This role coordinates cross-departmental product initiatives, ensuring stakeholder engagement in User Acceptance Testing and managing issue tracking with product teams. The Ticketing Operations Analyst also supports data cleansing, fraud monitoring, and participates in on-call rotations for bulk refunds and emergency triage.
Hiring Telemetry · Expansion Signal

Track team expansion and market signals for AEG Presents

Polaris7 monitors open roles, strategic market movements, and M&A developments in real time. Get automated intelligence briefings on AEG Presents and benchmark against direct competitors.

Source & Transparency: This position was structured directly from the publicly accessible career portal of AEG Presents. Details on the employer’s original job posting are authoritative. Polaris7 charges no placement fees and conducts no candidate screening.
Company IntelligenceVerified Profile
AE

AEG Presents

aegpresents.com

Live entertainment promoter and sponsorship platform for concerts and festivals.

Similar Positions in DACH

Related roles across advertising, media, and data

Verified 1d ago28 LocationsCustomer Success & Client OperationsMid-Level

This remote support analyst role is responsible for diagnosing and resolving technical issues for customers or internal teams. The analyst will provide timely support, document solutions, and escalate complex problems as needed. Strong technical troubleshooting and customer service skills are required.

Verified 1d ago10 LocationsCustomer Success & Client OperationsMid-Level

This support specialist role is responsible for providing technical and operational assistance to customers or internal users. The specialist will troubleshoot issues, respond to inquiries, and ensure high levels of customer satisfaction. Strong problem-solving and communication skills are essential.

Verified 12d agoLisbon, PortugalCustomer Success & Client OperationsJunior

Provide support to players, resolving issues and ensuring a positive experience. Collaborate with teams to improve support processes and player satisfaction.

Re-check scheduledZonAmerica, Montevideo, UruguayCustomer Success & Client OperationsJunior

This role provides technical support and assistance to customers using the company's products. The analyst will troubleshoot issues, answer product-related questions, and ensure a positive customer experience, escalating complex cases as needed.

More Positions at AEG Presents

3 more open roles

Verified 1d agoCarson, CAMarketing & GrowthMid-Level

This Paid Campaign Manager role for LA Galaxy owns the planning, execution, and optimization of digital paid media campaigns across search, social, and programmatic channels to drive ticket sales and fan engagement. The role requires hands-on expertise in performance marketing platforms, budget management, and audience targeting for sports properties.

Verified 1d agoNew York, NYCustomer Success & Client OperationsMid-LevelUSD71,550.96 – USD88,000

This role manages ticketing operations for special events, including event setup, inventory strategy, and box office execution. The Ticketing Manager develops scaling plans, manages ticket holds, prepares daily ticket counts, and collaborates with promoters and venues to maximize attendance and revenue.

Verified 1d agoChicago, ILMarketing & GrowthMid-Level

This Experiential Marketing Project Manager role coordinates end-to-end execution of live event marketing activations and fan engagement initiatives for AEG's Chicago properties. The role manages cross-functional timelines, vendor relationships, and on-site logistics to deliver high-impact brand experiences.