Technical Customer Support Level II

This role involves handling escalated customer support issues at a Tier 2 level, requiring deep product knowledge and problem-solving skills to resolve complex customer inquiries and ensure high satisfaction.

Provides technical support and coaching to L2 engineers, ensuring effective resolution of complex issues and knowledge transfer within the support team.

This role provides second-level technical support for enterprise clients, troubleshooting complex issues and ensuring timely resolution. The engineer will work closely with L1 support and engineering teams to escalate and resolve product-related problems, maintaining high customer satisfaction.

Provides advanced customer support, handling complex inquiries and ensuring high satisfaction. Requires deep product knowledge and problem-solving skills to resolve issues efficiently.

This role provides technical customer support in both English and French, assisting customers with digital signage products and troubleshooting issues. The position is based in Canada and requires bilingual communication skills.

This role focuses on direct sales and account management for digital signage solutions, targeting new and existing clients in Canada. The Account Executive will drive revenue growth through direct sales activities, managing client relationships and pursuing business development opportunities.