LU
Lusha· HQ in 800 Boylston Street, Suite 1410, Boston, MA 02199, USA

Support Escalation Specialist (Tier 2)

Location: Tel Aviv · Category: Customer Success & Client Operations · Seniority: Mid-Level · Posted: September 14, 2026 · Verified: Sep 29, 2026

Role Overview & Description

This role involves handling escalated customer support issues at a Tier 2 level, requiring deep product knowledge and problem-solving skills to resolve complex customer inquiries and ensure high satisfaction.
Source & Transparency: This position was structured directly from the publicly accessible career portal of Lusha. Details on the employer’s original job posting are authoritative. Polaris7 charges no placement fees and conducts no candidate screening.

About the company

LU

B2B sales intelligence and prospecting software with enrichment and workflow automation.

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