TH
THG Ingenuity· HQ in Altrincham, Greater Manchester, United Kingdom

Customer Success Manager - US Fulfilment

Location: US, New Jersey · Category: Customer Success & Client Operations · Seniority: Mid-Level · Posted: September 30, 2026 · Verified: Sep 30, 2026

Role Overview & Description

Manages customer relationships for US fulfilment clients, focusing on satisfaction and retention. Responsibilities include onboarding, ongoing support, and driving value from fulfilment services.
Source & Transparency: This position was structured directly from the publicly accessible career portal of THG Ingenuity. Details on the employer’s original job posting are authoritative. Polaris7 charges no placement fees and conducts no candidate screening.

About the company

TH

THG Ingenuity

thgingenuity.com

Enterprise commerce platform with retail media, checkout and growth services.

Similar Positions in DACH

Related roles across advertising, media, and data

Verified todayHamburgCustomer Success & Client OperationsJunior

The Associate Account Manager supports client relationships and project execution for digital content marketing campaigns at Content Fleet GmbH. The role involves customer care, project management, and collaboration with clients, requiring initial relevant experience.

Verified todayGermanyCustomer Success & Client OperationsSenior

Manages and grows a portfolio of agency and direct clients in Germany, focusing on client success, commercial growth, campaign performance, and platform expertise. Requires strong client relationship management and digital advertising knowledge.

Verified todayVienna, AustriaCustomer Success & Client OperationsUnspecified

Media Audit & Transparency Manager

Verified todayDusseldorf, GermanyCustomer Success & Client OperationsLead

This role leads programmatic advertising operations for Google, focusing on campaign execution, optimization, and client delivery. It requires deep expertise in programmatic platforms and trading strategies to drive performance and yield for clients.

More Positions at THG Ingenuity

3 more open roles

Verified 5d agoUK, ManchesterEngineering & DevelopmentMid-Level

Provides IT support within warehouse environments, troubleshooting and maintaining hardware and software to ensure technology systems operate efficiently. Focuses on supporting warehouse operations and minimizing downtime.

Verified 5d agoUK, ManchesterCustomer Success & Client OperationsSenior

This senior role manages customer success for commerce operations, focusing on strategic account management, operational excellence, and client retention.

Verified 5d agoUK, ManchesterData, AI & AnalyticsMid-Level

This role involves analyzing data to detect and prevent fraud, developing models and algorithms to identify fraudulent activities and mitigate risks.