Product Support Engineer, Expert Hub

Location: Brazil · Category: Customer Success & Client Operations · Seniority: Mid-Level · Posted: August 28, 2026 · Verified: Sep 15, 2026

Role Overview & Description

This role provides expert-level technical support for VTEX's Expert Hub, assisting customers with complex issues and ensuring successful platform usage. The engineer will troubleshoot, document solutions, and collaborate with product teams to improve the customer experience.
Source & Transparency: This position was structured directly from the publicly accessible career portal of VTEX. Details on the employer’s original job posting are authoritative. Polaris7 charges no placement fees and conducts no candidate screening.

About the company

Enterprise commerce platform with integrated retail media capabilities.

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