CX Manager, AI Optimization

Advises clients on AI-driven customer experience strategies and solutions, leveraging expertise in AI applications for CX enhancement. Focuses on integrating AI to improve customer interactions and satisfaction.

Analysiert und modelliert Geschäftsprozesse im Provisionsmanagement, entwickelt Optimierungskonzepte und konfiguriert/implementiert Lösungen in SAP Commissions. Fokus auf Incentive- und Provisionsmanagement.

This senior role focuses on developing powerful backend systems for digital commerce, with a specific emphasis on the data platform. It requires advanced Python skills and system design expertise.

Specializes in building time series analysis and forecasting models for client projects, leveraging advanced ML techniques. Requires deep expertise in statistical modeling, feature engineering, and model deployment.

Leads data engineering efforts to build and scale the data platform for gaming and sportsbook operations. Designs robust ETL pipelines, enables real-time analytics, and ensures data quality across multiple business units.

Manages data engineering efforts focused on regulatory compliance. Oversees the development of data pipelines and ensures data integrity and compliance with regulatory standards.

This role develops and manages relationships with high-value players, creating strategies to enhance player loyalty, engagement, and overall experience. The director will lead initiatives to retain and grow the player base.