Staff Technology Engineer - On-Site Support

This role provides IT support, troubleshooting hardware and software issues, and maintaining systems. Responsibilities include user support, system maintenance, and ensuring IT infrastructure reliability.

This IT support specialist role provides technical assistance to end-users, troubleshooting hardware, software, and network issues. The specialist will manage support tickets, maintain IT assets, and ensure smooth operation of workplace technology.

This role supports and improves the workplace technology environment, combining advanced end-user support, endpoint and device lifecycle management, IT asset management, collaboration technologies, security compliance, and technology adoption. The specialist is highly technical, service-oriented, and supports day-to-day operations.

This role involves providing technical support for internal employees, troubleshooting hardware and software issues, and maintaining IT systems. The engineer will manage user accounts, ensure network security, and assist with onboarding. Requires strong problem-solving skills and knowledge of common IT systems.

This role manages, maintains, and optimizes database systems, ensuring data integrity, performance, and security. Responsibilities include database administration, performance tuning, backup and recovery, and supporting various applications and services. The role requires expertise in database technologies and a strong understanding of data management best practices.

This role supports the setup, operation, and maintenance of audio-visual equipment for events, meetings, and productions within THG Studios and corporate events. Responsibilities include configuring AV systems, troubleshooting technical issues, and ensuring seamless delivery of live and recorded content. The role requires hands-on technical skills and the ability to work in a fast-paced production environment.

This role focuses on providing IT support within a warehouse environment, likely involving hardware, networking, and operational technology systems. It is a full-time position within the Ingenuity Technology division, supporting THG's fulfilment operations.