ZE
Zeta Global· HQ in 3 Park Avenue, 33rd Floor, New York, NY 10016

Director, Customer Success

Location: Atlanta, GA · Category: Customer Success & Client Operations · Seniority: Director · Posted: October 8, 2026 · Verified: Oct 8, 2026

Role Overview & Description

This role leads the Customer Success organization, overseeing client relationships and ensuring retention and growth. The Director will manage a team focused on delivering value from Zeta Global's marketing platform and driving customer satisfaction.
Source & Transparency: This position was structured directly from the publicly accessible career portal of Zeta Global. Details on the employer’s original job posting are authoritative. Polaris7 charges no placement fees and conducts no candidate screening.

About the company

ZE

Zeta Global

zetaglobal.com

Enterprise marketing cloud combining CDP, DSP, ESP, data and AI.

Similar Positions in DACH

Related roles across advertising, media, and data

Verified 10d agoAmsterdam (Flexible)Customer Success & Client OperationsDirector

Leads the customer success organization, driving retention, expansion, and advocacy, managing a team of customer success managers, and developing strategies to maximize customer value.

Verified 10d ago5 LocationsCustomer Success & Client OperationsDirector

Leads the customer success organization, developing strategies to drive adoption, retention, and expansion, managing a team of customer success managers, and collaborating with sales and product to ensure customer satisfaction.

Verified 2w agoDublin, IrelandCustomer Success & Client OperationsDirector

This director-level role leads the enterprise customer success organization, responsible for strategic planning, team leadership, and ensuring high retention and satisfaction for enterprise accounts. The director will drive initiatives to enhance customer outcomes and expand relationships.

Verified 2w agoMulti-Location (4 Locations)Customer Success & Client OperationsDirector

This leadership role oversees the enterprise customer success team, driving retention, growth, and customer satisfaction. The Director will develop strategies, manage team performance, and collaborate with sales and product to ensure customer success.

More Positions at Zeta Global

3 more open roles

Verified 1d agoNew York, NYData, AI & AnalyticsLead

This Lead Analyst role focuses on programmatic analytics, analyzing campaign performance, yield, and audience data. The lead will develop insights and reporting to optimize programmatic buying strategies and drive revenue growth.

Verified 1d agoNew York, NYData, AI & AnalyticsSenior

The Senior Manager of Data Analytics and Revenue Forecasting leads the development of revenue forecasting models and analytics to drive business decisions. This role requires expertise in data analysis, statistical modeling, and financial forecasting, with strong leadership skills to manage a team.

Verified 1d agoRemote - Fort Lauderdale, FL; Remote - United StatesRemoteData, AI & AnalyticsManager

This Manager role in Analytics & Insights leads a team focused on programmatic advertising, overseeing data analysis and insight generation to drive performance. The role requires managerial experience and deep knowledge of programmatic ecosystems.