Sr. Customer Success Manager

Own and manage a portfolio of mid-market & enterprise accounts, driving renewals and upsells for Vizit's AI-powered visual content effectiveness platform. Requires 7+ years of enterprise customer success experience in CPG/Retail/eCommerce SaaS, with a track record of exceeding retention and expansion targets.

This senior role manages a portfolio of advertiser accounts, leading campaign execution, optimization, and strategic planning to meet client KPIs. The Senior CSM will analyze performance data, mentor junior team members, and collaborate with Sales, Product, and Engineering. Requires 5+ years of experience in customer success or programmatic campaign management, with deep DSP and mobile advertising expertise.

This Customer Success Manager role drives product adoption and retention for Insider One's marketing and customer engagement platform. The manager builds relationships with customers, coordinates with onboarding, technical account management, and account management teams, and orchestrates efforts to maximize platform usage and impact.

This Demand Generation Associate Manager owns the technical execution layer for lifecycle and demand generation programs, building email campaigns in HubSpot and managing attribution in Salesforce. The role handles UTM taxonomy, campaign QA, and backend reporting dashboards, while also writing email copy and running A/B tests with tools like VWO. This hands-on position supports sales follow-up on engaged leads and drives data-backed conversion improvements.

This Senior Manager owns day-to-day client relationships for complex retail media accounts, developing and executing paid search and display strategies across platforms like Amazon, Walmart, and Instacart. They create annual budget recommendations, manage campaign pacing, and prepare weekly/monthly performance reports with competitive benchmarking. The role presents business reviews to client stakeholders and champions process improvements, including AI-driven workflow automation.

This role supports client relationships for complex, high-value retail media accounts, executing paid search and display strategies across platforms like Amazon, Walmart, and Instacart. The Manager prepares budget recommendations, monitors campaign pacing, and delivers weekly/monthly performance reports against retail media KPIs. They flag optimization opportunities and support new product launch media plans, working under manager guidance on ambiguous items.